Deposit and Cancellation Policy
All of our trips require a 50% deposit of the total amount due in order to hold your reservation. Remaining balance is due 0-30 days before departure, depending on which of our adventures you are joining us for. For details on remaining balance due dates, as well as our cancellation policy, please read the information below.
Day Trip Final Balance and Cancellation Policy:
Final balance is due 7 days prior to your departure and will be collected automatically with the card you have on file. If you prefer to use another card you do so manually at any time prior to the 7 days.
Cancellation made more than 2 weeks before your trip’s departure – 50% refund of deposit
Cancellation made within 7-14 days of your trip’s departure – No refund of Deposit
Cancellation made within 2-7 days of your trip’s departure – 25% refund of total trip
Cancellation made within 2 days or less of your trip’s departure – No refund
Backcountry, Fly-in, Final Balance and Cancellation Policy:
Final balance of your trip is due 30 days prior to your departure date and will be automatically collected with the card on file. If you would prefer to use a different card or multiple cards you can pay the balance manually at any time before the 30 day mark or contact us to make other arrangements.
Cancellation made more than 90 days before your trip’s departure – 75% of deposit
Cancellation made from 90 days to 30 days before your trip’s departure – 50% refund of deposit
Cancellation made within 30 days of your trip’s departure – No refunds (except for extenuating emergency circumstances to be reviewed on a case by case basis)
Transportation, Lodging and Adventure Packages: Final Balance and Cancellation Policy:
If we can accommodate your dates we will require a $500 non-refundable deposit to secure lodging and transportation and a 50% deposit of the total amount due in order to hold your reservation.
Final balance of any of our transportation, lodging and adventure packages is due 30 days prior to your departure date.
Cancellation made more than 90 days before your trip’s departure – 75% refund of remaining deposit (above $500 non-refundable portion).
Cancellation made from 90 days to 30 days before your trip’s departure – 50% refund of remaining deposit (above $500 non-refundable portion).
Cancellation made within 30 days of your trip’s departure – No refunds (except for extenuating emergency circumstances to be reviewed on a case by case basis)